Casino / Live
These terms set out the rules that apply when you open an account on allyspin and use any part of the platform — from placing bets to moving funds through Rocket or Upay. Access to allyspin depends on your local law and eligible regions, so read this page before you start.
When you create an account on allyspin, you enter into a direct agreement with us. These terms cover every action tied to that account: logging in, browsing the lobby, placing bets on live casino tables or crash games, and moving funds through your connected wallet. Your use of Rocket or Upay to deposit or withdraw falls within this agreement, and the transaction records shown in your account wallet reflect activity governed by these terms. We update these terms when our services change, and the version shown on this page is the one in effect. Continuing to use allyspin after a published update means you accept the revised terms. If a specific change affects your core account rights, we will surface a notice when you next log in. Availability of any feature — including wallet top-ups and game categories — depends on your location and applicable local law. Nothing in these terms overrides a legal restriction that applies in your jurisdiction. Where local rules conflict with a term stated here, the local rule governs your use. Questions about whether a specific feature applies to you can be directed to our support team via the contact paths listed on this page.
Rocket wallet deposits and withdrawals are subject to these terms; transaction records appear in your account.
Upay is a supported payment rail; the same account-level terms apply to all Upay-linked transactions.
Your on-platform wallet balance, transaction history and limit settings are all governed by this agreement.
Access and feature availability depend on local law; we do not override jurisdictional restrictions through these terms.
These terms apply to everything tied to your allyspin account — from how you access the platform to the games you play and the payments you make. Understanding what falls inside and outside their scope helps you know where to look when a question comes up.
Your registration, login, identity verification steps and session behaviour on allyspin are fully within this agreement. Account suspension or closure procedures are also governed here.
Deposits and withdrawals made through Rocket, Upay or any other connected payment method fall inside these terms. The transaction ledger in your wallet reflects this scope.
Game content provided through our lobby — including titles from Pragmatic Play, Habanero and other studios — is covered, but the studios' own software licences are separate agreements outside our terms.
External payment processors, mobile network operators and any service not operated directly by allyspin follow their own terms. We are not responsible for their policies or their performance.
These terms are not just obligations — they also define what you can do. You have a clear path to review your own data, correct account details that are wrong, and raise questions directly with us. If something in your account record does not look right, the transaction history in your wallet is the first place to check: it shows every deposit and withdrawal, including those made via Rocket or Upay, with a timestamp against each entry. For account-level details like your registered contact information, the account settings page lets you update those directly. If a change requires our verification step, the same page will tell you what to submit. Where you believe a term has been applied incorrectly to your account, you can raise a formal question through the support routes shown in the next section — we treat every submitted query as a record we are required to respond to.
Your wallet and bet history are available in your signed-in account area; transaction records include date, amount and payment method used.
Name, contact address and linked payment methods can be updated from account settings; some changes require identity verification as shown on that page.
Submit a formal query through our support channel if you believe a term was applied incorrectly; every submission is logged and responded to.
You may close your account at any time by contacting support; outstanding balances are handled according to the withdrawal terms in effect at the time of the request.
If you have a question about how these terms apply to your account, three contact paths are available. Use the one that matches your situation — live chat for quick account questions, email for formal written queries, and the help centre for self-service answers to common terms questions.
Open the chat widget from any page on allyspin to ask about account terms, wallet queries or access questions in real time.
Send a written query to our support address for formal terms questions or dispute submissions; we maintain a record of all email correspondence.
The published help centre covers common terms and account questions; search by topic to find the relevant section before contacting support.
Your account data is held securely and used only for the purposes described in these terms and our privacy policy. We do not sell your information to third parties, and we do not share it outside of what is necessary to operate the platform — including processing payments through Rocket or Upay and meeting any disclosure obligations under applicable law.
We keep account and transaction records for the period required by applicable law and our internal policy; you can ask what data we hold by contacting support.
Cookies support session management and security on allyspin; your browser settings let you control non-essential cookies, and our cookie notice explains what each type does.
Your login credentials are your responsibility; we use server-side protections on our end, and the account security section in your settings shows the options available to you.
To request a correction or deletion of your personal data, submit a written request via email support; we will respond within the timeframe required by applicable rules.
Here are the questions we see most often about how these terms work. If yours is not covered here, the support team can help directly.
Yes. Any deposit or withdrawal made through Rocket on your allyspin account falls within this agreement. The specific steps for Rocket transactions — including any limits or verification requirements — are shown in the payment section of your account settings.
We publish updates on this page and surface a notice when you next log in if a change affects core account rights. Continuing to use the platform after an update counts as acceptance of the revised terms. We do not make retroactive changes to completed transactions.
Any remaining balance is processed as a withdrawal under the terms in effect at the time of your request. You will need to have a verified payment method — such as Upay or Rocket — linked to your account to receive the funds. Contact support to start the process.
Start with your wallet history in the signed-in account area: it shows each transaction with a timestamp and payment method. If the record does not match what you expect, raise a formal query through email support. We log every submission and treat it as a matter we are required to respond to.
Yes. Access to allyspin and its features — including specific game categories and payment methods — depends on your local law and eligible regions. These terms do not override any legal restriction that applies in your jurisdiction. Check your local rules before registering.
We retain account and transaction records for the period required by applicable law and our internal data policy. If you want to know exactly what data we hold, or request a correction or deletion, submit a written request via email support and we will respond within the applicable timeframe.